Contact Centre Systems Consultancy
FCP Technologies retain a team of experienced contact centre consultants - we can help with everything from platform optimisation to system design and implementation
Outsourced IT management
IT is one of the key drivers in a modern contact centre, but often SME contact centres don't have the time or budget to justify full time IT oversight and support - from one-off project management to full time IT management, we have the skills and experience to help.
Hosted business systems
Gone are the days of expensive servers, hefty licence costs and crippling annual support fees for business systems. Everything from accounting to CRM can be delivered online and on-demand - FCP offer both advice and real world solutions.
IT support
We retain key personnel with skills in everything from PHP to Cisco, our team have years of expereince in the Contact Centre industry and understand that IT is a tool that makes your business work not the point of it.
Web Design
As the point-of-contact between many business and their customers, we understand the importance of graphic and useability design for web, and can satify a range of requirements in this area.
Web Hosting
We offer business grade hosting for websites, CRM systems even your own servers. All in our A grade secure datacentre. We can offer full end to managed solutions from design though to management
Solutions:
Our team can supply bespoke business solutions, either on-site or hosted and if required fully managed. From hosted email to CRM we have the experience and skills to make it happen.
Broadband
FCP now offer competitively priced broadband especially suited to business - choose from business grade ADSL all the way to a leased line. www.fcpbroadband.com